Refund policy

Last updated November 3, 2026

30-day returns. Try one. Then decide.

A few rounds can tell you more than a product page. If you purchased directly from Tornado Tee, try one tee from your pack. If it’s not for you, request a return within 30 days of delivery and send back the remaining unused tees for a full refund of that pack’s purchase price.

Opened packaging is welcome. You don’t need to return the tee you tried. For a five-pack, return the four unused tees in the original packaging.

You pay return shipping. Original shipping charges are not refundable, and there’s no restocking fee.

Ordered the wrong size or color? You can also return a completely unused pack within 30 days of delivery.

For purchases made through a retailer or marketplace, contact the original seller for returns.

How to start a return

Email support@tornadotee.com with your order number and the items you’d like to return. We’ll send you the return address and shipping instructions. Please wait for those instructions before mailing anything back. We recommend using a shipping service with tracking.

Damaged, defective, or incorrect orders

If your order arrives damaged, an item is defective, or we sent the wrong size, color, or item, email support@tornadotee.com with your order number and a photo of the issue. We’ll help resolve it and cover return shipping if we need the item back.

1,000-swing crown warranty

The Tornado Tee’s flexible crown is covered for up to 1,000 swings under normal use. If the crown fails during normal play, email support@tornadotee.com with your order number and a photo of the tee. Please keep the tee until you hear from us so we can review your claim and let you know the next step.

Refunds

Once we receive and inspect your return, we’ll email you with the outcome. We issue approved refunds to your original payment method within five business days of receiving your return. Your bank or payment provider may take additional time to post the refund.

This policy does not limit any rights you have under applicable consumer protection laws.